Browsing costs nothing and always will. Everything below is for the two sides that get value out of the network: people placing participants, and providers who want the work.
Select one and we'll show only what's relevant to you. Browsing the directory stays free either way.
| Feature | VisitorFree | Free claimFree | Most popularEssential$39/mo | Premium$79/mo |
|---|---|---|---|---|
| Finding and being found | ||||
| Browse the directory | ||||
| Search placement | Above unclaimed | Priority | Top of search | |
| Verified provider badge | ||||
| Availability status toggle | ||||
| Multiple service areas | ||||
| The request board | ||||
| View open requests | ||||
| Post a request | Add-on | |||
| Respond to requests | Add-on | |||
| Private messaging | Add-on | |||
| Lead notifications | ||||
| Insight | ||||
| Profile view count | ||||
| Analytics dashboard | ||||
| Search terms you appeared for | ||||
Annual billing is ten months for twelve on every paid tier. Founding providers lock their rate for life.
We pre-listed every registered NDIS provider so searches are never empty. Claiming yours is free, takes five minutes, and moves you above every unclaimed listing in your area.
Yes. Anyone can search the directory, open a provider profile and see live availability without an account or a card. The $10 individual plan is only for the two things that create work on the other side: posting requests and messaging providers.
Because a claimed listing is better for everyone. It has real contact details, a confirmed service area and a person behind it. We would rather have 26,000+ accurate listings and sell placement than 400 paid ones and a directory full of dead numbers.
Essential is a visibility plan: it puts you higher in searches and lets you show whether you are taking clients. The add-on turns on the other half of the network, responding to requests on the board and messaging coordinators directly. That is $10/month on top of Essential, so $49/month all in. Premium includes both, so the add-on only exists on Essential.
Cancel any time from your account page. You keep full access to your current tier until the end of your billing cycle, then drop back to the free claim. Your verified listing stays, you just lose the paid placement and features. Upgrades take effect immediately and start a fresh billing cycle from that day.
You pay ten months for twelve, so annual is two months free on every paid tier: $100 a year for Individual, $390 for Essential and $790 for Premium. The posting add-on follows the same rule at $100 a year. Switch between monthly and annual whenever you like from your account page.
Your ABN, your NDIS registration number if you are a registered provider, and a current certificate of insurance. Unregistered providers can still claim, they just do not get the registration badge. Verification usually clears within two business days.